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Madison, WI
24/7 Emergency Steam · Dane County

Ice Dam Removal in Madison, WI — Lake‑Effect Emergency Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Madison, WI and Dane County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering

Get Ice Dam Help Madison

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Dane
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

By the time a roof in Madison has a visible ridge of ice at the eave, meltwater has already been pooling behind it for several freeze-thaw cycles. As part of our complete Madison winter roof services, crews handle ice dam removal across Dane County.

Why Madison Roofs Dam Up: Lake-Effect Load and Freeze-Thaw

Lake-effect snow arrives in bands rather than fronts, which is why Madison can take a foot overnight while a town twenty miles inland takes two inches. It falls wet, it compacts fast, and it does not blow off.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

What turns that pack into a dam is the house underneath it. Warm air finds its way into the attic, the underside of the snow melts, and the water travels to an overhang that has no heated space below it. There it stops.

Ice-barrier practice in Dane County

What matters on a Madison roof is not whether ice barrier exists but how far up it runs. Water backed up behind a foot of ice travels much further than the first course, and a membrane that stops short is a membrane that stops working.

Ice Dam Removal in Madison: How The Work Runs

If water already got inside

Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Madison home. Water Stain on the Ceiling in Winter.

The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Madison, and a postponed start gets explained rather than dressed up.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.

A crew working a roof in Madison clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.

What you get in Madison

  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
  • Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
Ice Dam Removal in Madison, WI — specification
Service specification for Madison, WI
Dispatch windowSame day to 24 hours
ServiceIce Dam Removal in Madison, WI
Local ice-barrier practiceEave membrane expected on re-roofs
DocumentationDated before and after photos, written scope in Xactimate line items
Primary climate stressorLake-effect bands, wet heavy pack
Coverage areaMadison and Dane County
Typical scopeSteam, 6-12 crew hours typical

Dane County Coverage From Madison

Crews working Madison cover the adjoining communities on the same route — Mc Farland, Middleton, Waunakee, Cottage Grove and Oregon — so a storm week usually means one truck handling several addresses in Dane County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Fitchburg, Sun Prairie, Janesville, Watertown, Beloit, Waukesha.

Madison sits inside the regular Wisconsin service area, so a crew is usually scheduled the same day or the following morning.

Most jobs do not stop at one service. Ice Dam Removal in Madison often runs alongside water mitigation & dryout in Madison, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Madison steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Madison, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Madison
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Dane County. Every job is photographed before and after.

Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
FAQ

Madison and Dane County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Madison roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No. Steam removal is maintenance work, not construction, so no building permit is pulled for it anywhere in Dane County.

  • A permit does come into it once the work becomes a repair — new decking, a re-roof or structural work.
  • That is handled through the Madison building department, or the Dane County building authority where the city has no department of its own.
  • Ask before signing anything: a contractor who says a re-roof in Madison needs no permit is telling you something useful about how they work.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Madison housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Madison property.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Please do not. Cold shingles are brittle and crack under a chisel or hammer, the deck underneath punctures easily, and every winter people fall off ladders doing this. The DIY removal often costs more to repair than the ice damage would have.

Nearby

Ice Dam Removal In Towns Around Madison

Same-Day Response

Get A Madison Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664