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Pasco, WA
24/7 Emergency Steam · Franklin County

Ice Dam Removal in Pasco, WA — High‑Altitude Response

Ice Dam Now is a licensed and insured winter roof contractor covering Pasco, WA and Franklin County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Photographed as we work — Dated before and after images and a written scope your adjuster will accept
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it

Get Ice Dam Help Pasco

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Franklin
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Winter in Pasco does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Pasco winter roof services, crews handle ice dam removal across Franklin County.

Why Pasco Roofs Dam Up: Altitude Sun on a Deep Pack

Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Volume is the other factor. A Franklin County roof carrying several feet of pack has an enormous reservoir above an overhang that never sees direct sun, and the supply does not run out until spring.

Ice-barrier practice in Franklin County

Mountain jurisdictions across Franklin County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.

Ice Dam Removal in Pasco: How The Work Runs

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it. Water Stain on the Ceiling in Winter.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Pasco, and a postponed start gets explained rather than dressed up.

What happens after the ice is off

Once the eave is clear and water is draining, the crew walks the interior with you where there is visible damage and says plainly whether it needs drying. Wet insulation and a damp ceiling cavity do not resolve themselves in a cold Pasco February.

If it does, that is a separate scope and it gets written separately — nobody is upsold a dryout on the strength of one damp patch.

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.

A crew working a roof in Pasco clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

Steep, high and awkward Pasco roofs

Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.

Crews quote on that honestly. If a property in Pasco needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.

What you get in Pasco

  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Ice Dam Removal in Pasco, WA — specification
Service specification for Pasco, WA
Dispatch window24 to 48 hours in mountain terrain
Pricing modelBilled by the crew hour, rate quoted before dispatch
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Pasco, WA
Primary climate stressorSolar melt on deep pack, shaded eaves
DocumentationDated before and after photos, written scope in Xactimate line items
Local ice-barrier practiceExtended membrane plus snow retention

Franklin County Coverage From Pasco

Crews working Pasco cover the adjoining communities on the same route — Burbank and West Richland — so a storm week usually means one truck handling several addresses in Franklin County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Kennewick, Richland, Walla Walla, Moses Lake, Yakima, Ellensburg.

Crews cover Pasco and the surrounding Franklin County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Pasco often runs alongside water mitigation & dryout in Pasco, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Pasco steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Pasco, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Pasco
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Franklin County. Every job is photographed before and after.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
FAQ

Pasco Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Pasco roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

Call rather than fill in a form. In the meantime, put something under it, move what you can out of the way, and if the ceiling is bulging with held water, a small hole at the low point drains it in a controlled way instead of the whole sheet coming down at once. Do not go on the roof.

Yes. The trough and the downspout get steamed through to daylight as part of the same visit. Taking the dam off the eave and leaving a gutter packed with ice underneath it just means the dam rebuilds from the bottom up in the next cold night.

Nearby

Ice Dam Removal In Towns Around Pasco

Same-Day Response

Get A Pasco Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664