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Minnetonka, MN
Flat Roof & Parapet · Hennepin County

Commercial Ice Dam Removal in Minnetonka, MN — Lake‑Effect Storm Response

Ice Dam Now handles commercial ice dam removal for Minnetonka, MN properties and the wider Hennepin County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Documentation for the board — Condition report and photo record with every invoice
Overnight windows available — Work scheduled outside occupancy where access demands it
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided

Get Ice Dam Help Minnetonka

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Hennepin
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

A Minnetonka roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Minnetonka winter roof services, crews handle commercial ice dam removal across Hennepin County.

What the Lake Does to a Roof in Minnetonka

What makes Hennepin County roofs dam is not the seasonal total, it is how the snow arrives. Bands dump a heavy, saturated pack in hours, and that pack becomes a water reservoir sitting on a heated surface.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

What turns that pack into a dam is the house underneath it. Warm air finds its way into the attic, the underside of the snow melts, and the water travels to an overhang that has no heated space below it. There it stops.

Ice-barrier practice in Hennepin County

Lake-belt jurisdictions in Minnesota have enforced eave membrane on re-roof permits for a long time. The roofs that leak are, almost without exception, the ones that have not been touched since before that.

Commercial Ice Dam Removal in Minnetonka: How The Work Runs

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Minnetonka unit, there is usually standing water up there.

Frozen downspout covered in large icicles on brick commercial building in winter
A heavily iced-over downspout on a brick building shows the effects of extreme winter cold.

What you get in Minnetonka

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Drains and scuppers firstFlow restored before the ponded ice is worked
Commercial Ice Dam Removal in Minnetonka, MN — specification
Service specification for Minnetonka, MN
Dispatch windowSame day to 24 hours
Primary climate stressorLake-effect bands, wet heavy pack
Pricing modelBilled by the crew hour, rate quoted before dispatch
Typical scopeSteam, 6-12 crew hours typical
ServiceCommercial Ice Dam Removal in Minnetonka, MN
Coverage areaMinnetonka and Hennepin County
DocumentationDated before and after photos, written scope in Xactimate line items

Minnetonka Coverage and the Adjoining Communities

Crews working Minnetonka cover the adjoining communities on the same route — Wayzata, Navarre, Excelsior, Minnetonka Beach and Crystal Bay — so a storm week usually means one truck handling several addresses in Hennepin County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Hopkins, Chanhassen, Eden Prairie, St. Louis Park, Edina, Plymouth.

When a storm hits Hennepin County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in Minnetonka often runs alongside commercial roof snow removal in Minnetonka, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Minnetonka steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Hennepin County. Every job is photographed before and after.

Frozen downspout covered in large icicles on brick commercial building in winter
A heavily iced-over downspout on a brick building shows the effects of extreme winter cold.
The Corner Bookstore and Gifts storefront with heavy snow and icicles on blue striped awning
Icicles hang from a snow-laden striped awning outside The Corner Bookstore & Gifts on a wintry day.
Frozen roof drain at commercial flat roof parapet wall covered in snow and ice
A blocked and frozen roof drain at a commercial building parapet wall, indicating a serious winter drainage problem.
FAQ

What Minnetonka Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Minnetonka roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Hennepin County from first light through a freeze event.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Minnetonka lot material sometimes has to be carried out, which is said in the quote.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: lake-effect snow makes the difference show up faster here than it would further south.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Not if the method is one the warranty permits, which is why the document gets read first. Low-pressure steam is accepted by the major membrane manufacturers; mechanical ice removal frequently is not. Where a warranty names an approved contractor, that gets flagged rather than worked around.

Nearby

Commercial Ice Dams In Towns Around Minnetonka

Same-Day Response

Get A Minnetonka Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664