Every New Albany winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete New Albany winter roof services, crews handle roof shoveling across Floyd County.
New Albany Ice Dams: Why a Few Inches Is Enough
New Albany does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in New Albany.
Ice-barrier practice in Floyd County
The residential code Indiana follows calls for eave ice barrier on new work. Enforcement in Floyd County is real but recent, so the age of the roof is what decides whether it is there.
Roof Shoveling in New Albany: How The Work Runs
What happens to the ground below
Several tons of snow has to land somewhere. Shrubs, railings, air conditioning condensers, downspout extensions, low roofs over porches and anything made of lattice are all easy to flatten with material coming off a roof above. Ceiling Sagging or Bulging After Snow.
The drop zones get chosen before the clear starts and anything fragile is either moved or worked around. On a tight New Albany lot that sometimes means carrying material to the street rather than dropping it, which costs hours and gets quoted that way.
Partial scopes are normal
Plenty of calls are one dead valley, the pocket behind a chimney, or the flat section over an addition. That is a legitimate job and it gets priced as one.
There is no minimum and no pressure to clear a whole New Albany roof that does not need clearing.
Flat and low-slope roofs shed nothing
A pitched roof loses some of its load on its own. A flat or low-slope roof does not: whatever falls stays, settles, and gets heavier as it absorbs the next melt.
On New Albany properties with a flat section — a garage, an addition, a porch roof, a whole commercial deck — hand clearing is not optional maintenance, it is the only way the load comes off.
Shoveling and steaming together
On a roof that already has a dam, shoveling and steaming usually happen in the same visit: the pack comes off first so the crew can see and reach the ice, then the dam gets steamed off the eave. Doing it in that order means less steam time, which usually means a smaller invoice.
Clearing to let the drains work
On anything flat, the job is not finished when the snow is off. Drains, scuppers and overflow outlets have to be opened so the melt that follows has somewhere to go.
A cleared New Albany deck with blocked drains just ponds and refreezes, and ponded water on a membrane finds seams.

What you get in New Albany
- Plastic blades onlyCut and lifted in layers, never scraped down to the surface
- Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
- Harnessed and anchoredRated anchor points on every pitched roof, every time
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
|---|---|
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Coverage area | New Albany and Floyd County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 4-8 crew hours typical |
| Dispatch window | Same day to 24 hours |
New Albany Coverage and the Adjoining Communities
Crews working New Albany cover the adjoining communities on the same route — Floyds Knobs, Sellersburg, Mount Saint Francis, Georgetown and Lanesville — so a storm week usually means one truck handling several addresses in Floyd County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Jeffersonville, Seymour, Columbus, Bloomington, Greenwood, Evansville.
During a cold snap New Albany gets worked alongside the neighboring Floyd County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Roof Shoveling in New Albany often runs alongside roof snow removal in New Albany, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 New Albany steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




