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New Berlin, WI
Flat Roof & Parapet · Waukesha County

Commercial Ice Dam Removal in New Berlin, WI — Snow‑Belt Storm Response

Ice Dam Now handles commercial ice dam removal for New Berlin, WI properties and the wider Waukesha County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Drains and scuppers first — Flow restored before the ponded ice is worked
Overnight windows available — Work scheduled outside occupancy where access demands it

Get Ice Dam Help New Berlin

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Waukesha
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

The ice along a roof in New Berlinline is the symptom. The cause is warm air escaping into the attic, and it is still running right now. As part of our complete New Berlin winter roof services, crews handle commercial ice dam removal across Waukesha County.

The Waukesha County Pattern: Heavy Bands, Fast Thaws

Lake-effect snow arrives in bands rather than fronts, which is why New Berlin can take a foot overnight while a town twenty miles inland takes two inches. It falls wet, it compacts fast, and it does not blow off.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Melting happens from underneath, not from the sun. Attic heat releases water under the pack, it runs to the overhang where there is no heated space below, and it freezes. That is the engine, and in New Berlin it runs most of the winter.

Ice-barrier practice in Waukesha County

Lake-belt jurisdictions in Wisconsin have enforced eave membrane on re-roof permits for a long time. The roofs that leak are, almost without exception, the ones that have not been touched since before that.

Commercial Ice Dam Removal in New Berlin: How The Work Runs

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed New Berlin property that document is usually the reason the spend gets approved without a second conversation.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial New Berlin call.

Large icicles hanging from brick municipal building roofline covered in snow
Massive icicles form along the roofline of a historic brick municipal building after a heavy winter snowfall.

What you get in New Berlin

  • Documentation for the boardCondition report and photo record with every invoice
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Tenant-hours schedulingWork windows set around occupancy and access
Commercial Ice Dam Removal in New Berlin, WI — specification
Service specification for New Berlin, WI
Local ice-barrier practiceEave membrane expected on re-roofs
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Coverage areaNew Berlin and Waukesha County
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items
Primary climate stressorLake-effect bands, wet heavy pack
Dispatch windowSame day to 24 hours

New Berlin Coverage and the Adjoining Communities

Crews working New Berlin cover the adjoining communities on the same route — Hales Corners, Elm Grove, Big Bend, Greendale and Pewaukee — so a storm week usually means one truck handling several addresses in Waukesha County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Waukesha, Muskego, Brookfield, Greenfield, West Allis, Franklin.

During a cold snap New Berlin gets worked alongside the neighboring Waukesha County towns on the same route, with active interior leaks moved to the front of the list.

Most jobs do not stop at one service. Commercial Ice Dams in New Berlin often runs alongside commercial roof snow removal in New Berlin, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 New Berlin steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Waukesha County. Every job is photographed before and after.

Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.
Five workers shoveling heavy snow off a large commercial flat roof
A five-person crew works together to clear accumulated snow from a large commercial building rooftop.
Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.
FAQ

Local Questions About New Berlin Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story New Berlin roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older New Berlin housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a New Berlin property.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight New Berlin lot material sometimes has to be carried out, which is said in the quote.

Yes, and the certificate goes over before mobilisation rather than being chased afterwards. General liability, workers compensation and auto, with the managing agent or ownership entity added as certificate holder or additional insured on request.

Not if the method is one the warranty permits, which is why the document gets read first. Low-pressure steam is accepted by the major membrane manufacturers; mechanical ice removal frequently is not. Where a warranty names an approved contractor, that gets flagged rather than worked around.

Nearby

Commercial Ice Dams In Towns Around New Berlin

Same-Day Response

Get A New Berlin Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664