The ice along a roof in New Berlinline is the symptom. The cause is warm air escaping into the attic, and it is still running right now. As part of our complete New Berlin winter roof services, crews handle commercial ice dam removal across Waukesha County.
The Waukesha County Pattern: Heavy Bands, Fast Thaws
Lake-effect snow arrives in bands rather than fronts, which is why New Berlin can take a foot overnight while a town twenty miles inland takes two inches. It falls wet, it compacts fast, and it does not blow off.

Melting happens from underneath, not from the sun. Attic heat releases water under the pack, it runs to the overhang where there is no heated space below, and it freezes. That is the engine, and in New Berlin it runs most of the winter.
Ice-barrier practice in Waukesha County
Lake-belt jurisdictions in Wisconsin have enforced eave membrane on re-roof permits for a long time. The roofs that leak are, almost without exception, the ones that have not been touched since before that.
Commercial Ice Dam Removal in New Berlin: How The Work Runs
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed New Berlin property that document is usually the reason the spend gets approved without a second conversation.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial New Berlin call.

What you get in New Berlin
- Documentation for the boardCondition report and photo record with every invoice
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Tenant-hours schedulingWork windows set around occupancy and access
| Local ice-barrier practice | Eave membrane expected on re-roofs |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Coverage area | New Berlin and Waukesha County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Primary climate stressor | Lake-effect bands, wet heavy pack |
| Dispatch window | Same day to 24 hours |
New Berlin Coverage and the Adjoining Communities
Crews working New Berlin cover the adjoining communities on the same route — Hales Corners, Elm Grove, Big Bend, Greendale and Pewaukee — so a storm week usually means one truck handling several addresses in Waukesha County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Waukesha, Muskego, Brookfield, Greenfield, West Allis, Franklin.
During a cold snap New Berlin gets worked alongside the neighboring Waukesha County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in New Berlin often runs alongside commercial roof snow removal in New Berlin, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 New Berlin steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




