Homeowners across Utah County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Sundance winter roof services, crews handle commercial ice dam removal across Utah County.
Sundance Ice Dams: Melting on Days It Never Thaws
Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Sundance is clear while the other carries a wall of ice.
Ice-barrier practice in Utah County
High-country Utah codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.
Commercial Ice Dam Removal in Sundance: How The Work Runs
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Sundance property that document is usually the reason the spend gets approved without a second conversation.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Sundance unit, there is usually standing water up there.
Scheduling around tenants
Noise, access, parking and the hours a Sundance business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.
Set the constraint on the call and the window gets planned around it rather than negotiated on the day.
Multiple buildings on one site
Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.
One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

What you get in Sundance
- Tenant-hours schedulingWork windows set around occupancy and access
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
| Local ice-barrier practice | Extended membrane plus snow retention |
|---|---|
| Service | Commercial Ice Dam Removal in Sundance, UT |
| Dispatch window | 24 to 48 hours in mountain terrain |
| Coverage area | Sundance and Utah County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 8-16 crew hours typical |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
Where We Dispatch Around Sundance
Crews working Sundance cover the adjoining communities on the same route — Wallsburg, Lindon, Midway, Alpine and American Fork — so a storm week usually means one truck handling several addresses in Utah County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Orem, Pleasant Grove, Heber City, Provo, Lehi, Springville.
Sundance sits inside the regular Utah service area, so a crew is usually scheduled the same day or the following morning.
Most jobs do not stop at one service. Commercial Ice Dams in Sundance often runs alongside commercial roof snow removal in Sundance, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Sundance steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




