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Sundance, UT
Flat Roof & Parapet · Utah County

Commercial Ice Dam Removal in Sundance, UT — Alpine Emergency Crews

Commercial Ice Dam Removal in Sundance, UT from Ice Dam Now: low-pressure steam only, across Utah County. No chipping, no salt, no pressure washing. Crews carry licensing, insurance and fall-protection certification, bill by the crew hour at a rate quoted on the phone, prioritize active interior leaks the same day, and document the work for insurance.

Overnight windows available — Work scheduled outside occupancy where access demands it
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Flow confirmed below — An open drain throat over a frozen leader is not an open drain
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided

Get Ice Dam Help Sundance

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Utah
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Homeowners across Utah County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Sundance winter roof services, crews handle commercial ice dam removal across Utah County.

Sundance Ice Dams: Melting on Days It Never Thaws

Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Sundance is clear while the other carries a wall of ice.

Ice-barrier practice in Utah County

High-country Utah codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.

Commercial Ice Dam Removal in Sundance: How The Work Runs

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed Sundance property that document is usually the reason the spend gets approved without a second conversation.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Sundance unit, there is usually standing water up there.

Scheduling around tenants

Noise, access, parking and the hours a Sundance business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Large icicles hanging from snowy rooftop of brick building on urban New York City street
Massive icicles form along a building's roofline, posing a falling ice hazard to pedestrians below.

What you get in Sundance

  • Tenant-hours schedulingWork windows set around occupancy and access
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Sundance, UT — specification
Service specification for Sundance, UT
Local ice-barrier practiceExtended membrane plus snow retention
ServiceCommercial Ice Dam Removal in Sundance, UT
Dispatch window24 to 48 hours in mountain terrain
Coverage areaSundance and Utah County
Pricing modelBilled by the crew hour, rate quoted before dispatch
Typical scopeSteam, 8-16 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.

Where We Dispatch Around Sundance

Crews working Sundance cover the adjoining communities on the same route — Wallsburg, Lindon, Midway, Alpine and American Fork — so a storm week usually means one truck handling several addresses in Utah County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Orem, Pleasant Grove, Heber City, Provo, Lehi, Springville.

Sundance sits inside the regular Utah service area, so a crew is usually scheduled the same day or the following morning.

Most jobs do not stop at one service. Commercial Ice Dams in Sundance often runs alongside commercial roof snow removal in Sundance, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Sundance steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Utah County. Every job is photographed before and after.

Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
Three workers in high-visibility vests pushing snow off a flat warehouse roof
A three-person crew uses push plows to clear heavy snow from a large commercial flat roof.
Large icicles hanging from brick municipal building roofline covered in snow
Massive icicles form along the roofline of a historic brick municipal building after a heavy winter snowfall.
FAQ

Sundance Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Sundance roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Sundance property.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Sundance lot material sometimes has to be carried out, which is said in the quote.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Utah County from first light through a freeze event.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Yes, at the pressures used here. Heat melts ice without force, so there is nothing abrading the membrane or working at the seams. What is not safe on a membrane is a pressure washer, a chipper or any mechanical removal.

Nearby

Commercial Ice Dams In Towns Around Sundance

Same-Day Response

Get A Sundance Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664