Homeowners across Utah County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Orem winter roof services, crews handle commercial ice dam removal across Utah County.
Why Orem Roofs Dam Up: Altitude Sun on a Deep Pack
Altitude makes the sun stronger and the air colder at the same time. A roof in Orem can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Orem is clear while the other carries a wall of ice.
Ice-barrier practice in Utah County
Design snow loads in Utah County are among the highest anywhere, and the membrane and retention requirements that go with them are not formalities. On an older Orem cabin or chalet neither may be present.
Commercial Ice Dam Removal in Orem: How The Work Runs
Multiple buildings on one site
Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.
One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on an Orem building that distinction shows up as a tenant ceiling two floors down.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On an Orem building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Orem call.

What you get in Orem
- Documentation for the boardCondition report and photo record with every invoice
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Tenant-hours schedulingWork windows set around occupancy and access
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Service | Commercial Ice Dam Removal in Orem, UT |
| Coverage area | Orem and Utah County |
| Dispatch window | 24 to 48 hours in mountain terrain |
| Local ice-barrier practice | Extended membrane plus snow retention |
Neighborhoods and Towns We Reach From Orem
Crews working Orem cover the adjoining communities on the same route — Lindon, American Fork, Alpine, Saratoga Springs and Wallsburg — so a storm week usually means one truck handling several addresses in Utah County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Pleasant Grove, Provo, Sundance, Lehi, Springville, Spanish Fork.
Crews cover Orem and the surrounding Utah County towns through the whole season, and during a freeze event they run from first light until dark.
Most jobs do not stop at one service. Commercial Ice Dams in Orem often runs alongside commercial roof snow removal in Orem, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Orem steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




