Skip to content
Wasilla, AK
24/7 Emergency Steam · Matanuska Susitna County

Ice Dam Removal in Wasilla, AK — Alpine Emergency Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Wasilla, AK and Matanuska Susitna County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering

Get Ice Dam Help Wasilla

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Matanuska Susitna
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Winter in Wasilla does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Wasilla winter roof services, crews handle ice dam removal across Matanuska Susitna County.

Elevation, Aspect and Ice: The Matanuska Susitna County Pattern

Thin air at altitude means intense direct sun even in deep cold. A Wasilla roof can be melting on its south face at midday in air that never gets near freezing, and all of that water has to go somewhere.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides which eaves suffer. A sunny plane sheds water across a roof in Wasilla to a shaded eave that has not been above freezing for weeks, and that is where the ice builds into a wall.

Ice-barrier practice in Matanuska Susitna County

High-country Alaska codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.

Ice Dam Removal in Wasilla: How The Work Runs

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom. Water Stain on the Ceiling in Winter.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Wasilla the following week.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Wasilla, and a postponed start gets explained rather than dressed up.

Why salt and ice melt make it worse

Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.

It is a stopgap at best. On a roof in Wasilla with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.

Why the dam formed in the first place

Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.

Why a drainage channel is not removal

Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Wasilla cold snap can be a single night before they close again.

Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.

What you get in Wasilla

  • Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
Ice Dam Removal in Wasilla, AK — specification
Service specification for Wasilla, AK
Coverage areaWasilla and Matanuska Susitna County
Local ice-barrier practiceExtended membrane plus snow retention
DocumentationDated before and after photos, written scope in Xactimate line items
Primary climate stressorSolar melt on deep pack, shaded eaves
Typical scopeSteam, 8-16 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Wasilla, AK

Matanuska Susitna County Coverage From Wasilla

Crews working Wasilla cover the adjoining communities on the same route — Big Lake, Chugiak and Houston — so a storm week usually means one truck handling several addresses in Matanuska Susitna County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Palmer, Anchorage, Girdwood, Kenai, Soldotna, Valdez.

Wasilla sits inside the regular Alaska service area, so a crew is usually scheduled the same day or the following morning.

Most jobs do not stop at one service. Ice Dam Removal in Wasilla often runs alongside water mitigation & dryout in Wasilla, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Wasilla steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Wasilla, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Wasilla
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Matanuska Susitna County. Every job is photographed before and after.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
FAQ

Wasilla and Matanuska Susitna County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Wasilla roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Wasilla housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Matanuska Susitna County from first light through a freeze event.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Matanuska Susitna County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Not to remove the ice - that is all done from outside. A quick look in the attic before the crew leaves is offered anyway, because the dam formed for a reason and that reason is almost always up there. It takes a few minutes and it is what stops the same dam returning next month.

During a freeze event crews run from early morning until dark and prioritize homes with water already coming inside. Most Wasilla calls are scheduled same day or next morning. If water is actively coming in, call rather than filling in the form — the phone is always faster.

Nearby

Ice Dam Removal In Towns Around Wasilla

Same-Day Response

Get A Wasilla Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664