Ice dams are not a North Pole problem so much as an Alaska one, and they show up on the same handful of eaves and valleys year after year. As part of our complete North Pole winter roof services, crews handle roof shoveling across Fairbanks North Star County.
Why North Pole Roofs Dam Up: Altitude Sun on a Deep Pack
At North Pole's elevation the air can stay below freezing all day while direct sun still melts the top of the snowpack. That meltwater runs down under the pack, reaches a shaded eave, and refreezes — on a day the thermometer never rose above freezing.

Volume is the other factor. A Fairbanks North Star County roof carrying several feet of pack has an enormous reservoir above an overhang that never sees direct sun, and the supply does not run out until spring.
Ice-barrier practice in Fairbanks North Star County
High-country Alaska codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.
Roof Shoveling in North Pole: How The Work Runs
Flat and low-slope roofs shed nothing
A pitched roof loses some of its load on its own. A flat or low-slope roof does not: whatever falls stays, settles, and gets heavier as it absorbs the next melt. Ceiling Sagging or Bulging After Snow.
On North Pole properties with a flat section — a garage, an addition, a porch roof, a whole commercial deck — hand clearing is not optional maintenance, it is the only way the load comes off.
Shoveling and steaming together
On a roof that already has a dam, shoveling and steaming usually happen in the same visit: the pack comes off first so the crew can see and reach the ice, then the dam gets steamed off the eave. Doing it in that order means less steam time, which usually means a smaller invoice.
Metal roofs and sudden releases
A standing-seam or corrugated roof holds snow until it does not. Warmth from below lubricates the pan, and the whole slab can release at once - several hundred pounds arriving on a driveway, a deck, a parked car or whoever is under it.
Crews work metal from the ground wherever the pitch allows, clear and mark the drop zone first, and never put a person below a loaded panel. Snow guards get noted where they are missing, because a release will keep happening every winter until something holds it.
How crews work without wrecking the roof
Plastic-bladed shovels only, never steel. Snow is cut and lifted in layers rather than scraped, and a cushion layer stays on the surface at all times so the blade never contacts shingle, membrane or seam. Discharge is aimed away from walkways, decks, shrubs and mechanical units.
Everyone on the roof is harnessed to a rated anchor. On an icy pitch that is not a formality — it is the whole reason this is not a homeowner job.
Cutting in layers rather than scraping
Crews cut the pack into blocks and lift them, leaving a cushion layer behind. The blade never touches the roof surface. That is the whole technique and it is why a shovelled roof looks untouched afterwards.
Scraping to bare membrane or bare shingle is what damages a roof, and it is what a well-meaning homeowner with a steel shovel does on the first pass.

What you get in North Pole
- Harnessed and anchoredRated anchor points on every pitched roof, every time
- Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
- Plastic blades onlyCut and lifted in layers, never scraped down to the surface
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
|---|---|
| Coverage area | North Pole and Fairbanks North Star County |
| Service | Roof Shoveling in North Pole, AK |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Dispatch window | 24 to 48 hours in mountain terrain |
Where We Dispatch Around North Pole
Crews working North Pole cover the adjoining communities on the same route — Fort Wainwright, Eielson Afb and Two Rivers — so a storm week usually means one truck handling several addresses in Fairbanks North Star County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Fairbanks, Palmer, Wasilla, Anchorage, Valdez, Girdwood.
North Pole sits inside the regular Alaska service area, so a crew is usually scheduled the same day or the following morning.
Most jobs do not stop at one service. Roof Shoveling in North Pole often runs alongside roof snow removal in North Pole, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 North Pole steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.



