Ice dams are not a Juneau problem so much as an Alaska one, and they show up on the same handful of eaves and valleys year after year. As part of our complete Juneau winter roof services, crews handle roof shoveling across Juneau County.
Why Juneau Roofs Dam Up: Altitude Sun on a Deep Pack
Altitude makes the sun stronger and the air colder at the same time. A roof in Juneau can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Juneau is clear while the other carries a wall of ice.
Ice-barrier practice in Juneau County
Mountain jurisdictions across Juneau County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.
Roof Shoveling in Juneau: How The Work Runs
How crews work without wrecking the roof
Plastic-bladed shovels only, never steel. Snow is cut and lifted in layers rather than scraped, and a cushion layer stays on the surface at all times so the blade never contacts shingle, membrane or seam. Discharge is aimed away from walkways, decks, shrubs and mechanical units. Ceiling Sagging or Bulging After Snow.
Everyone on the roof is harnessed to a rated anchor. On an icy pitch that is not a formality — it is the whole reason this is not a homeowner job.
Shoveling and steaming together
On a roof that already has a dam, shoveling and steaming usually happen in the same visit: the pack comes off first so the crew can see and reach the ice, then the dam gets steamed off the eave. Doing it in that order means less steam time, which usually means a smaller invoice.
Cutting in layers rather than scraping
Crews cut the pack into blocks and lift them, leaving a cushion layer behind. The blade never touches the roof surface. That is the whole technique and it is why a shovelled roof looks untouched afterwards.
Scraping to bare membrane or bare shingle is what damages a roof, and it is what a well-meaning homeowner with a steel shovel does on the first pass.
Access when the ground is buried too
Ladder footing is the quiet half of this job. Setting a ladder on a packed drift that is going to soften by noon, or against a gutter already loaded with ice, is how people end up in hospital.
Crews dig and level ladder footings, use standoffs so no weight goes on the gutter, and tie off at the top. Where no safe setting exists, the work goes through a lift instead and that gets said rather than improvised around.
Timing a clear against the forecast
Clearing a roof the day before eight more inches arrive is money spent twice. Clearing it the day before a thaw, or ahead of a rain-on-snow event, is money that prevents a claim.
Scheduling in Juneau is built around the forecast rather than the order calls came in, and a job gets moved - with a reason - when the weather makes a different day obviously better.

What you get in Juneau
- Drains openedScuppers and outlets cleared so the melt has somewhere to go
- Skylights worked aroundFlagged and avoided rather than cleared over
- Harnessed and anchoredRated anchor points on every pitched roof, every time
| Coverage area | Juneau and Juneau County |
|---|---|
| Dispatch window | 24 to 48 hours in mountain terrain |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Typical scope | Steam, 8-16 crew hours typical |
| Service | Roof Shoveling in Juneau, AK |
Neighborhoods and Towns We Reach From Juneau
Crews working Juneau cover the adjoining communities on the same route — Auke Bay and Douglas — so a storm week usually means one truck handling several addresses in Juneau County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Sitka, Ketchikan, Valdez, Girdwood, Palmer, Wasilla.
Coverage runs across Juneau and the nearby towns all winter, and capacity is surged into whichever Alaska market the storm actually hits.
Most jobs do not stop at one service. Roof Shoveling in Juneau often runs alongside roof snow removal in Juneau, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Juneau steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




