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Murray, UT
Flat Roof & Parapet · Salt Lake County

Commercial Ice Dam Removal in Murray, UT — Alpine Emergency Crews

Ice Dam Now handles commercial ice dam removal for Murray, UT properties and the wider Salt Lake County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Drains and scuppers first — Flow restored before the ponded ice is worked
Overnight windows available — Work scheduled outside occupancy where access demands it
Documentation for the board — Condition report and photo record with every invoice

Get Ice Dam Help Murray

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Salt Lake
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Every Murray winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Murray winter roof services, crews handle commercial ice dam removal across Salt Lake County.

Why Murray Roofs Dam Up: Altitude Sun on a Deep Pack

Altitude makes the sun stronger and the air colder at the same time. A roof in Murray can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Volume is the other factor. A Salt Lake County roof carrying several feet of pack has an enormous reservoir above an overhang that never sees direct sun, and the supply does not run out until spring.

Ice-barrier practice in Salt Lake County

Design snow loads up here are among the highest in the country, and the membrane and retention details that come with them are not paperwork. On an older Murray cabin neither is likely to be present.

Commercial Ice Dam Removal in Murray: How The Work Runs

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Murray building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Heavy snow and ice dam buildup on commercial strip mall roofline in winter
A thick ice dam forms along the roofline of a commercial strip mall housing a laundromat and pizza restaurant.

What you get in Murray

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Overnight windows availableWork scheduled outside occupancy where access demands it
Commercial Ice Dam Removal in Murray, UT — specification
Service specification for Murray, UT
Typical scopeSteam, 8-16 crew hours typical
Pricing modelBilled by the crew hour, rate quoted before dispatch
Local ice-barrier practiceExtended membrane plus snow retention
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch window24 to 48 hours in mountain terrain
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Murray, UT

Murray Coverage and the Adjoining Communities

Crews working Murray cover the adjoining communities on the same route — Magna, North Salt Lake and Bingham Canyon — so a storm week usually means one truck handling several addresses in Salt Lake County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Millcreek, Taylorsville, Midvale, West Jordan, Cottonwood Heights, Sandy.

Scheduling for Murray tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Murray often runs alongside commercial roof snow removal in Murray, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Murray steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Salt Lake County. Every job is photographed before and after.

Workers in orange safety gear using steam hose to clear snow from rooftop
A crew uses a steam-powered hose system to remove heavy snow accumulation from a multi-story brick building's rooftop.
Large icicles hanging from commercial building entrance canopy in winter
Massive icicles form along the canopy above a commercial building entrance after heavy winter snowfall.
Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.
FAQ

What Murray Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Murray roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Murray housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Murray address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Not if the method is one the warranty permits, which is why the document gets read first. Low-pressure steam is accepted by the major membrane manufacturers; mechanical ice removal frequently is not. Where a warranty names an approved contractor, that gets flagged rather than worked around.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Nearby

Commercial Ice Dams In Towns Around Murray

Same-Day Response

Get A Murray Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664