Every Plum winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Plum winter roof services, crews handle commercial ice dam removal across Allegheny County.
Plum Ice Dams: Wet Snow and a Thermometer That Will Not Settle
Coastal snow is heavy with water, and a roof in Plum can take a foot of it in a night. That pack is a full reservoir from the moment it lands, not something that becomes one slowly.

Older Allegheny County housing stock makes it worse. Shallow eave returns, knee-wall attics and additions built over unheated space all put warm air against a cold roof deck with very little insulation in between.
Ice-barrier practice in Allegheny County
Ice-barrier membrane at the eaves is standard on re-roofs across coastal Pennsylvania, and many towns enforce it strictly. Homes that have not been re-roofed since that became normal practice are the ones that leak first.
Commercial Ice Dam Removal in Plum: How The Work Runs
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
Roof warranties and who is allowed up there
Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.
The warranty gets read before the roof is walked, and the method used is one the document permits.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Plum building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Plum building that distinction shows up as a tenant ceiling two floors down.

What you get in Plum
- Documentation for the boardCondition report and photo record with every invoice
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
|---|---|
| Typical scope | Steam, 4-10 crew hours typical |
| Local ice-barrier practice | Eave membrane standard on re-roofs |
| Dispatch window | Same day to 24 hours |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Allegheny County Coverage From Plum
Crews working Plum cover the adjoining communities on the same route — Springdale, Verona, Oakmont, Harwick and New Kensington — so a storm week usually means one truck handling several addresses in Allegheny County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Penn Hills, Monroeville, Murrysville, Pittsburgh, West Mifflin, McCandless.
Scheduling for Plum tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
Most jobs do not stop at one service. Commercial Ice Dams in Plum often runs alongside commercial roof snow removal in Plum, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Plum steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




