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East Lansing, MI
Flat Roof & Parapet · Ingham County

Commercial Ice Dam Removal in East Lansing, MI — Lake‑Effect Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering East Lansing, MI and Ingham County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Tenant-hours scheduling — Work windows set around occupancy and access
Documentation for the board — Condition report and photo record with every invoice
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over

Get Ice Dam Help East Lansing

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Ingham
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

Most East Lansing homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete East Lansing winter roof services, crews handle commercial ice dam removal across Ingham County.

East Lansing Ice Dams: What Lake-Effect Snow Does to an Eave

What makes Ingham County roofs dam is not the seasonal total, it is how the snow arrives. Bands dump a heavy, saturated pack in hours, and that pack becomes a water reservoir sitting on a heated surface.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Each band is followed by a clearance and a cold night, and that is the cycle doing the damage. Meltwater released during the day sets at the eave after dark, and the ridge at the gutter line gains a layer every time.

Ice-barrier practice in Ingham County

The relevant detail is how far up the roof the membrane runs — it has to reach past the interior wall line, not just cover the first course. On older East Lansing roofs it frequently does neither.

Commercial Ice Dam Removal in East Lansing: How The Work Runs

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On an East Lansing building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed East Lansing property that document is usually the reason the spend gets approved without a second conversation.

Working around rooftop plant

HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.

Crews work around and under them rather than over, and anything running stays running.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on an East Lansing building that distinction shows up as a tenant ceiling two floors down.

Workers shoveling heavy snow off a large flat commercial roof in winter
A crew of four workers in high-visibility gear clear deep snow accumulation from a vast commercial rooftop.

What you get in East Lansing

  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in East Lansing, MI — specification
Service specification for East Lansing, MI
DocumentationDated before and after photos, written scope in Xactimate line items
Dispatch windowSame day to 24 hours
Primary climate stressorLake-effect bands, wet heavy pack
Pricing modelBilled by the crew hour, rate quoted before dispatch
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceCommercial Ice Dam Removal in East Lansing, MI
Local ice-barrier practiceEave membrane expected on re-roofs

Ingham County Coverage From East Lansing

Crews working East Lansing cover the adjoining communities on the same route — Okemos, Haslett, Bath, Holt and Dewitt — so a storm week usually means one truck handling several addresses in Ingham County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Lansing, Jackson, Flint, Battle Creek, Ann Arbor, Novi.

When a storm hits Ingham County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in East Lansing often runs alongside commercial roof snow removal in East Lansing, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 East Lansing steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Ingham County. Every job is photographed before and after.

Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.
Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.
Frozen downspout covered in large icicles on brick commercial building in winter
A heavily iced-over downspout on a brick building shows the effects of extreme winter cold.
FAQ

Local Questions About East Lansing Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story East Lansing roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in an Ingham County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older East Lansing housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Not if the method is one the warranty permits, which is why the document gets read first. Low-pressure steam is accepted by the major membrane manufacturers; mechanical ice removal frequently is not. Where a warranty names an approved contractor, that gets flagged rather than worked around.

Nearby

Commercial Ice Dams In Towns Around East Lansing

Same-Day Response

Get A East Lansing Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664