Most Augusta homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Augusta winter roof services, crews handle commercial ice dam removal across Kennebec County.
Months of Load: Why Augusta Eaves Carry Ice
Augusta holds snow. In a normal winter the pack that lands in December is still on the roof in February, which means the eave spends months below freezing while the attic underneath stays heated.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.
Ice-barrier practice in Kennebec County
In the colder Maine jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
Commercial Ice Dam Removal in Augusta: How The Work Runs
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in an Augusta unit, there is usually standing water up there.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Augusta property that document is usually the reason the spend gets approved without a second conversation.
Insulation above the deck changes the melt pattern
A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.
Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.
Scheduling around tenants
Noise, access, parking and the hours an Augusta business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.
Set the constraint on the call and the window gets planned around it rather than negotiated on the day.
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

What you get in Augusta
- Overnight windows availableWork scheduled outside occupancy where access demands it
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Tenant-hours schedulingWork windows set around occupancy and access
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
|---|---|
| Typical scope | Steam, 6-14 crew hours typical |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Primary climate stressor | Sustained sub-freezing, long season |
| Local ice-barrier practice | Eave membrane required on new work |
| Service | Commercial Ice Dam Removal in Augusta, ME |
Augusta Coverage and the Adjoining Communities
Crews working Augusta cover the adjoining communities on the same route — Hallowell, Farmingdale, Manchester, East Winthrop and Randolph — so a storm week usually means one truck handling several addresses in Kennebec County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Waterville, Lewiston, Auburn, Bath, Brunswick, Camden.
When a storm hits Kennebec County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Commercial Ice Dams in Augusta often runs alongside commercial roof snow removal in Augusta, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Augusta steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




