Every Urbana winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Urbana winter roof services, crews handle commercial ice dam removal across Champaign County.
Small Snow, Repeated Cycles: Urbana Ice Dams
Urbana does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

The expectation is the problem. Nobody in Urbana re-roofs with ice dams in mind, so when a cycling stretch arrives the houses with the least margin all leak in the same week.
Ice-barrier practice in Champaign County
Ice-barrier membrane at the eaves is required on new work under the residential code Illinois follows, but on a roof built before that it is frequently absent — and this is the region where it is most often skipped.
Commercial Ice Dam Removal in Urbana: How The Work Runs
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Urbana property that document is usually the reason the spend gets approved without a second conversation.
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On an Urbana building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Urbana call.

What you get in Urbana
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
- Tenant-hours schedulingWork windows set around occupancy and access
| Documentation | Dated before and after photos, written scope in Xactimate line items |
|---|---|
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Service | Commercial Ice Dam Removal in Urbana, IL |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 4-8 crew hours typical |
Champaign County Coverage From Urbana
Crews working Urbana cover the adjoining communities on the same route — Savoy, Philo, Saint Joseph, Bondville and Thomasboro — so a storm week usually means one truck handling several addresses in Champaign County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Champaign, Bloomington, Normal, Joliet, Plainfield, Tinley Park.
During a cold snap Urbana gets worked alongside the neighboring Champaign County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in Urbana often runs alongside commercial roof snow removal in Urbana, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Urbana steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




