Elevation, Aspect and Ice: The Ada County Pattern
The pack at this elevation is deep enough to act as its own insulation, which means the surface melts under sun while the base stays locked. Water released at the top has to travel through and under all of it.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Kuna is clear while the other carries a wall of ice.
Ice-barrier practice in Ada County
High-country Idaho codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.
How We Work a Kuna Ice Dam
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
What the dam has already done to the gutter and fascia
Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.
None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.
Why the dam formed in the first place
Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.
What steam actually does
A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.
That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.
| Dispatch window | 24 to 48 hours in mountain terrain |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Typical scope | Steam, 8-16 crew hours typical |
| Service | Ice dam removal in Kuna, ID |
Ada County Coverage From Kuna
Crews working Kuna cover the adjoining communities on the same route — Melba and Garden City — so a storm week usually means one truck handling several addresses in Ada County rather than separate trips.
Nearest hub towns with their own crew pages: Meridian, Nampa, Boise, Eagle, Caldwell, Mountain Home.
When a storm hits Ada County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Water through a ceiling in Kuna is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.















