Homeowners across Ketchikan Gateway County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Ketchikan winter roof services, crews handle commercial roof snow removal across Ketchikan Gateway County.
Why Ketchikan Roofs Dam Up: Altitude Sun on a Deep Pack
At Ketchikan's elevation the air can stay below freezing all day while direct sun still melts the top of the snowpack. That meltwater runs down under the pack, reaches a shaded eave, and refreezes — on a day the thermometer never rose above freezing.

Volume is the other factor. A Ketchikan Gateway County roof carrying several feet of pack has an enormous reservoir above an overhang that never sees direct sun, and the supply does not run out until spring.
Ice-barrier practice in Ketchikan Gateway County
Mountain jurisdictions across Ketchikan Gateway County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.
Commercial Roof Snow Removal in Ketchikan: How The Work Runs
Storm routes and standing contracts
Properties on a standing contract get a scheduled clear after each qualifying snowfall, with a single point of contact and a condition report per visit. For a portfolio, that means the clearing order is decided in advance by risk rather than by whoever calls first during the storm. Ceiling Sagging or Bulging After Snow.
Ponding after the clear
Taking the snow off a flat roof with frozen drains leaves meltwater with nowhere to go, and water that ponds and refreezes puts load back on a deck that was just relieved.
So drains and overflows are opened as part of the clear rather than afterwards, and the roof is left draining. A clear that stops at the snow is half a job.
The cost of a shutdown against the cost of a clear
Clearing a large deck is a real number and it is easy to defer. The comparison that matters is not clearing against nothing, it is clearing against the day the building is closed while an engineer inspects it - lost trade, displaced tenants, and an insurer asking what was done beforehand.
The load reading is what makes that decision for you rather than a feeling about how deep the snow looks.
Reduction, not bare deck
The goal is to bring the load under threshold safely, not to scrape a roof in Ketchikan clean. Clearing is balanced across the deck so load is not shifted onto one bay, drains and scuppers are opened so melt has an exit, and a cushion layer always stays on the membrane.
Where the figures call for it, crews bring in crane-assisted picks instead of adding bodies to a roof that is already carrying too much.
Sequencing so the load comes off evenly
Stripping one bay to the deck while the next still carries two feet creates exactly the unbalanced condition that overloads a member. Structures object less to a lot of weight spread evenly than to a moderate weight concentrated on one side.
Crews work in passes across the whole span, reducing everywhere before going deeper anywhere, and the sequence is set before anybody starts rather than left to whoever gets up there first.

What you get in Ketchikan
- Drains kept openScuppers and internal drains cleared so meltwater has an exit
- Balanced reductionLoad brought under threshold without shifting it onto one bay
- Drift-point surveyDepth and density measured where it collects, not where it is convenient
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
|---|---|
| Coverage area | Ketchikan and Ketchikan Gateway County |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Dispatch window | 24 to 48 hours in mountain terrain |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
Where We Dispatch Around Ketchikan
Crews working Ketchikan cover the adjoining communities on the same route — Coffman Cove and Ward Cove — so a storm week usually means one truck handling several addresses in Ketchikan Gateway County rather than separate trips.
Nearest hub towns with their own commercial snow pages: Sitka, Juneau, Valdez, Girdwood, Palmer, Wasilla.
Ketchikan sits inside the regular Alaska service area, so a crew is usually scheduled the same day or the following morning.
Most jobs do not stop at one service. Commercial Snow in Ketchikan often runs alongside crane-assisted snow removal in Ketchikan, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Ketchikan steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




