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Franklin, NJ
Flat Roof & Parapet · Sussex County

Commercial Ice Dam Removal in Franklin, NJ — Nor'easter Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Franklin, NJ and Sussex County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Tenant-hours scheduling — Work windows set around occupancy and access
Documentation for the board — Condition report and photo record with every invoice
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over

Get Ice Dam Help Franklin

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Sussex
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Most Franklin homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Franklin winter roof services, crews handle commercial ice dam removal across Sussex County.

Wet Snow, Swinging Air: Franklin Ice Dams

Coastal snow is heavy with water, and a roof in Franklin can take a foot of it in a night. That pack is a full reservoir from the moment it lands, not something that becomes one slowly.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Older Sussex County housing stock makes it worse. Shallow eave returns, knee-wall attics and additions built over unheated space all put warm air against a cold roof deck with very little insulation in between.

Ice-barrier practice in Sussex County

Most Sussex County towns require self-adhering ice barrier at the eaves on a re-roof permit. In a historic district there may be additional review on materials, which is worth checking before work is scheduled.

Commercial Ice Dam Removal in Franklin: How The Work Runs

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Franklin call.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Roof warranties and who is allowed up there

Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.

The warranty gets read before the roof is walked, and the method used is one the document permits.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Franklin unit, there is usually standing water up there.

Frozen roof drain at commercial flat roof parapet wall covered in snow and ice
A blocked and frozen roof drain at a commercial building parapet wall, indicating a serious winter drainage problem.

What you get in Franklin

  • Tenant-hours schedulingWork windows set around occupancy and access
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
Commercial Ice Dam Removal in Franklin, NJ — specification
Service specification for Franklin, NJ
Primary climate stressorNor'easters, rapid thaw-freeze swing
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Franklin, NJ
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
Coverage areaFranklin and Sussex County
Typical scopeSteam, 4-10 crew hours typical

Sussex County Coverage From Franklin

Crews working Franklin cover the adjoining communities on the same route — Hamburg, Ogdensburg, Stockholm, Augusta and Vernon — so a storm week usually means one truck handling several addresses in Sussex County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Sparta, Parsippany, Wayne, Mahwah, Morristown, Paterson.

When a storm hits Sussex County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in Franklin often runs alongside commercial roof snow removal in Franklin, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Franklin steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Sussex County. Every job is photographed before and after.

Workers in high-visibility gear clearing snow from a large retail store rooftop
A crew of workers removes heavy snow from the flat roof of a Retail Depot big-box store.
Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.
Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.
FAQ

What Franklin Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Franklin roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Sussex County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Franklin property.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Yes. Retail frontages, restaurants and medical premises are routinely worked overnight or early, before the doors open. It costs more in labour and it usually costs less in disruption, and both numbers get put in front of you so the choice is yours.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Nearby

Commercial Ice Dams In Towns Around Franklin

Same-Day Response

Get A Franklin Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664