Douglas County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Gardnerville winter roof services, crews handle commercial ice dam removal across Douglas County.
Gardnerville Ice Dams: Melting on Days It Never Thaws
Altitude makes the sun stronger and the air colder at the same time. A roof in Gardnerville can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

That is why mountain roofs dam up on clear, cold weeks that look harmless. South and west faces melt, north-facing eaves and shaded valleys hold the ice, and the pack above keeps feeding it.
Ice-barrier practice in Douglas County
Mountain jurisdictions across Douglas County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.
Commercial Ice Dam Removal in Gardnerville: How The Work Runs
Working around rooftop plant
HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.
Crews work around and under them rather than over, and anything running stays running.
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Gardnerville building that distinction shows up as a tenant ceiling two floors down.

What you get in Gardnerville
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Tenant-hours schedulingWork windows set around occupancy and access
| Documentation | Dated before and after photos, written scope in Xactimate line items |
|---|---|
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Typical scope | Steam, 8-16 crew hours typical |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Coverage area | Gardnerville and Douglas County |
Douglas County Coverage From Gardnerville
Crews working Gardnerville cover the adjoining communities on the same route — Genoa and Glenbrook — so a storm week usually means one truck handling several addresses in Douglas County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Minden, Stateline, Carson City, Incline Village, Reno, Sparks.
Scheduling for Gardnerville tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
Most jobs do not stop at one service. Commercial Ice Dams in Gardnerville often runs alongside commercial roof snow removal in Gardnerville, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Gardnerville steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




