The Ferndale Problem Is the Thermometer, Not the Snowfall
The snow totals here are unremarkable, which is exactly why Ferndale roofs get caught out. An ice dam needs meltwater and a cold eave, not a record storm.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in Oakland County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.
Ice-barrier practice in Oakland County
Because ice is not the first thing a homeowner in Ferndale thinks about, the eave membrane is the detail most often value-engineered out of a re-roof quote. It is worth asking for by name.
How a Ferndale Steam Call Runs, Start to Finish
Crews walk the eaves, valleys and gutter line first and photograph every dam and every point where water is tracking inside, before touching anything. You get shown what they found and quoted the crew-hour rate before work starts.
Then the ice comes off with low-pressure steam, starting wherever water is actively backing up so drainage opens early. Frozen gutters and downspouts are cleared in the same visit, because a cleared eave above a solid block of ice in the gutter dams again on the next cold night.
What the crew does on arrival
Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.
Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.
Why a drainage channel is not removal
Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Ferndale cold snap can be a single night before they close again.
Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.
What steam actually does
A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.
That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.
| Typical scope | Steam, 4-8 crew hours typical |
|---|---|
| Coverage area | Ferndale and Oakland County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice dam removal in Ferndale, MI |
Neighborhoods and Towns We Reach From Ferndale
Crews working Ferndale cover the adjoining communities on the same route — Pleasant Ridge, Hazel Park, Huntington Woods, Highland Park and Madison Heights — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.
Nearest hub towns with their own crew pages: Royal Oak, Oak Park, Berkley, Troy, Birmingham, Southfield.
Crews cover Ferndale and the surrounding Oakland County towns through the whole season, and during a freeze event they run from first light until dark.
Active leak at an address in Ferndale? (888) 561-9664 reaches dispatch directly. Interior water moves a job to the front of the day.















