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Lexington, MA
Flat Roof & Parapet · Middlesex County

Commercial Ice Dam Removal in Lexington, MA — Nor'easter Emergency Crews

Ice Dam Now handles commercial ice dam removal for Lexington, MA properties and the wider Middlesex County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Drains and scuppers first — Flow restored before the ponded ice is worked
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Overnight windows available — Work scheduled outside occupancy where access demands it

Get Ice Dam Help Lexington

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Middlesex
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Middlesex County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Lexington winter roof services, crews handle commercial ice dam removal across Middlesex County.

Why Lexington Roofs Dam Up: Nor'easter Load and the Maritime Swing

Middlesex County gets the worst combination for ice: snow with high water content, followed by temperatures that oscillate rather than settle. The pack does not stay frozen and it does not drain.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Then there is the architecture. Lexington has a great deal of older housing with shallow eave returns, knee-wall attics and rooms built out over porches, all of which put heated air against cold deck with very little between.

Ice-barrier practice in Middlesex County

Historic district review in parts of Middlesex County adds a step on materials and sometimes on color, which is worth knowing before a re-roof is scheduled rather than after the permit is refused.

Commercial Ice Dam Removal in Lexington: How The Work Runs

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Lexington call.

Scheduling around tenants

Noise, access, parking and the hours a Lexington business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Frozen downspout covered in large icicles on brick commercial building in winter
A heavily iced-over downspout on a brick building shows the effects of extreme winter cold.

What you get in Lexington

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
  • Overnight windows availableWork scheduled outside occupancy where access demands it
Commercial Ice Dam Removal in Lexington, MA — specification
Service specification for Lexington, MA
Dispatch windowSame day to 24 hours
Primary climate stressorNor'easters, rapid thaw-freeze swing
Local ice-barrier practiceEave membrane standard on re-roofs
Typical scopeSteam, 4-10 crew hours typical
Pricing modelBilled by the crew hour, rate quoted before dispatch
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceCommercial Ice Dam Removal in Lexington, MA

Lexington Coverage and the Adjoining Communities

Crews working Lexington cover the adjoining communities on the same route — Arlington Heights, Hanscom Afb, Bedford, Winchester and North Waltham — so a storm week usually means one truck handling several addresses in Middlesex County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Woburn, Burlington, Waltham, Arlington, Medford, Billerica.

Scheduling for Lexington tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Lexington often runs alongside commercial roof snow removal in Lexington, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Lexington steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Middlesex County. Every job is photographed before and after.

Workers removing snow and ice from building ledge above closed sidewalk with orange cones
Workers clear dangerous ice and snow from a City Commerce Bank building ledge while caution tape and cones protect pedestrians below.
Frozen roof drain at commercial flat roof parapet wall covered in snow and ice
A blocked and frozen roof drain at a commercial building parapet wall, indicating a serious winter drainage problem.
Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
FAQ

What Lexington Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Lexington roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Lexington property.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Lexington address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Yes, and the certificate goes over before mobilisation rather than being chased afterwards. General liability, workers compensation and auto, with the managing agent or ownership entity added as certificate holder or additional insured on request.

Nearby

Commercial Ice Dams In Towns Around Lexington

Same-Day Response

Get A Lexington Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664