Skip to content
Cambridge, MA
Flat Roof & Parapet · Middlesex County

Commercial Ice Dam Removal in Cambridge, MA — Nor'easter Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Cambridge, MA and Middlesex County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Tenant-hours scheduling — Work windows set around occupancy and access
Overnight windows available — Work scheduled outside occupancy where access demands it
Drains and scuppers first — Flow restored before the ponded ice is worked
Flow confirmed below — An open drain throat over a frozen leader is not an open drain

Get Ice Dam Help Cambridge

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Middlesex
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Every Cambridge winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Cambridge winter roof services, crews handle commercial ice dam removal across Middlesex County.

Older Housing, Heavy Snow: The Middlesex County Case

Coastal snow is heavy with water, and a roof in Cambridge can take a foot of it in a night. That pack is a full reservoir from the moment it lands, not something that becomes one slowly.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Older Middlesex County housing stock makes it worse. Shallow eave returns, knee-wall attics and additions built over unheated space all put warm air against a cold roof deck with very little insulation in between.

Ice-barrier practice in Middlesex County

Ice-barrier membrane at the eaves is standard on re-roofs across coastal Massachusetts, and many towns enforce it strictly. Homes that have not been re-roofed since that became normal practice are the ones that leak first.

Commercial Ice Dam Removal in Cambridge: How The Work Runs

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Cambridge call.

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Cambridge building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

Roof warranties and who is allowed up there

Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.

The warranty gets read before the roof is walked, and the method used is one the document permits.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Workers removing snow and ice from building ledge above closed sidewalk with orange cones
Workers clear dangerous ice and snow from a City Commerce Bank building ledge while caution tape and cones protect pedestrians below.

What you get in Cambridge

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Cambridge, MA — specification
Service specification for Cambridge, MA
Coverage areaCambridge and Middlesex County
Pricing modelBilled by the crew hour, rate quoted before dispatch
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Typical scopeSteam, 4-10 crew hours typical
Dispatch windowSame day to 24 hours
ServiceCommercial Ice Dam Removal in Cambridge, MA
Primary climate stressorNor'easters, rapid thaw-freeze swing

Middlesex County Coverage From Cambridge

Crews working Cambridge cover the adjoining communities on the same route — New Town, Watertown, Allston, Brighton and Belmont — so a storm week usually means one truck handling several addresses in Middlesex County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Somerville, Arlington, Medford, Boston, Brookline, Newton.

When a storm hits Middlesex County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in Cambridge often runs alongside commercial roof snow removal in Cambridge, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Cambridge steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Middlesex County. Every job is photographed before and after.

Brick apartment block with snow on roof and ice-dam-free eaves in winter
This commercial brick apartment block shows clear, ice-dam-free eaves despite heavy snow accumulation on the roof.
The Corner Bookstore and Gifts storefront with heavy snow and icicles on blue striped awning
Icicles hang from a snow-laden striped awning outside The Corner Bookstore & Gifts on a wintry day.
Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
FAQ

Local Questions About Cambridge Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Cambridge roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Middlesex County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Middlesex County from first light through a freeze event.

Yes, and the certificate goes over before mobilisation rather than being chased afterwards. General liability, workers compensation and auto, with the managing agent or ownership entity added as certificate holder or additional insured on request.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Nearby

Commercial Ice Dams In Towns Around Cambridge

Same-Day Response

Get A Cambridge Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664