Winter in Norwich does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Norwich winter roof services, crews handle commercial ice dam removal across New London County.
Why a Norwich Roof Dams Between Storms
A nor'easter can load a roof in Norwich with heavy, wet snow overnight. Coastal air then swings the temperature either side of freezing for days, which is the exact condition that builds ice fastest.

Retrofits often made it worse rather than better. Insulation laid on an attic floor without sealing the bypasses underneath it keeps the living space warm and sends the same warm air straight to the roof deck.
Ice-barrier practice in New London County
Coastal Connecticut jurisdictions generally require the membrane to extend past the interior wall line. On a house in Norwich with a deep overhang that is further up the roof than a single course.
Commercial Ice Dam Removal in Norwich: How The Work Runs
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Norwich building that distinction shows up as a tenant ceiling two floors down.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Norwich property that document is usually the reason the spend gets approved without a second conversation.
Scheduling around tenants
Noise, access, parking and the hours a Norwich business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.
Set the constraint on the call and the window gets planned around it rather than negotiated on the day.
Working around rooftop plant
HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.
Crews work around and under them rather than over, and anything running stays running.

What you get in Norwich
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Overnight windows availableWork scheduled outside occupancy where access demands it
| Local ice-barrier practice | Eave membrane standard on re-roofs |
|---|---|
| Service | Commercial Ice Dam Removal in Norwich, CT |
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Dispatch window | Same day to 24 hours |
| Coverage area | Norwich and New London County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
Where We Dispatch Around Norwich
Crews working Norwich cover the adjoining communities on the same route — Taftville, Yantic, Preston, Gilman and Bozrah — so a storm week usually means one truck handling several addresses in New London County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Groton, Glastonbury, Vernon, Manchester, Middletown, South Windsor.
Coverage runs across Norwich and the nearby towns all winter, and capacity is surged into whichever Connecticut market the storm actually hits.
Most jobs do not stop at one service. Commercial Ice Dams in Norwich often runs alongside commercial roof snow removal in Norwich, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Norwich steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.



