A Pinetop-Lakeside roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Pinetop-Lakeside winter roof services, crews handle commercial ice dam removal across Navajo County.
Why Pinetop-Lakeside Roofs Dam Up: Altitude Sun on a Deep Pack
Altitude makes the sun stronger and the air colder at the same time. A roof in Pinetop-Lakeside can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

That is why mountain roofs dam up on clear, cold weeks that look harmless. South and west faces melt, north-facing eaves and shaded valleys hold the ice, and the pack above keeps feeding it.
Ice-barrier practice in Navajo County
Design snow loads in Navajo County are among the highest anywhere, and the membrane and retention requirements that go with them are not formalities. On an older Pinetop-Lakeside cabin or chalet neither may be present.
Commercial Ice Dam Removal in Pinetop-Lakeside: How The Work Runs
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Pinetop-Lakeside building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Pinetop-Lakeside property that document is usually the reason the spend gets approved without a second conversation.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Pinetop-Lakeside building that distinction shows up as a tenant ceiling two floors down.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

What you get in Pinetop-Lakeside
- Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
- Documentation for the boardCondition report and photo record with every invoice
- Tenant-hours schedulingWork windows set around occupancy and access
| Coverage area | Pinetop-Lakeside and Navajo County |
|---|---|
| Local ice-barrier practice | Extended membrane plus snow retention |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Dispatch window | 24 to 48 hours in mountain terrain |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
Navajo County Coverage From Pinetop-Lakeside
Crews working Pinetop-Lakeside cover the adjoining communities on the same route — Lakeside, Pinetop and Mcnary — so a storm week usually means one truck handling several addresses in Navajo County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Show Low, Payson, Sedona, Flagstaff, Prescott Valley, Williams.
When a storm hits Navajo County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Commercial Ice Dams in Pinetop-Lakeside often runs alongside commercial roof snow removal in Pinetop-Lakeside, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Pinetop-Lakeside steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




