Every Girdwood winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Girdwood winter roof services, crews handle commercial ice dam removal across Anchorage County.
Elevation, Aspect and Ice: The Anchorage County Pattern
Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Volume is the other factor. A Anchorage County roof carrying several feet of pack has an enormous reservoir above an overhang that never sees direct sun, and the supply does not run out until spring.
Ice-barrier practice in Anchorage County
Snow retention above doors, walkways and parking is a requirement in most Anchorage County jurisdictions for good reason: a release off a metal mountain roof is a serious event, not an inconvenience.
Commercial Ice Dam Removal in Girdwood: How The Work Runs
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Girdwood property that document is usually the reason the spend gets approved without a second conversation.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Girdwood call.
Roof warranties and who is allowed up there
Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.
The warranty gets read before the roof is walked, and the method used is one the document permits.
Multiple buildings on one site
Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.
One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Girdwood building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

What you get in Girdwood
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Tenant-hours schedulingWork windows set around occupancy and access
- Documentation for the boardCondition report and photo record with every invoice
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
|---|---|
| Dispatch window | 24 to 48 hours in mountain terrain |
| Local ice-barrier practice | Extended membrane plus snow retention |
| Typical scope | Steam, 8-16 crew hours typical |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
Anchorage County Coverage From Girdwood
Crews working Girdwood cover the adjoining communities on the same route — Moose Pass, Kongiganak and Indian — so a storm week usually means one truck handling several addresses in Anchorage County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Anchorage, Wasilla, Palmer, Soldotna, Kenai, Valdez.
Scheduling for Girdwood tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
Most jobs do not stop at one service. Commercial Ice Dams in Girdwood often runs alongside commercial roof snow removal in Girdwood, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Girdwood steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.



